Payoneer account holders

Receive payments to a Payoneer account via ACH

Payees who want to receive payments to their Payoneer accounts can do so by setting up an ACHAutomated Clearing House payment to their Payoneer account. They will need to first retrieve their Payoneer bank account details before completing payment information in the iFrame/ Supplier Hub.

1. If the payee does not already have a Payoneer account, the payee needs to click "REGISTER" on the Payoneer website (www.payoneer.com) to open an account.
   
2. Payees then follow the registration process (fields may vary depending on their country).
   Step 1
   
   Step 2
   
   Step 3
   
   Step 4
   
3. Payoneer's compliance team will review the payee's details and determine if the application is approved. This process may take a few business days.
4. Once approved, the payee needs to log into their Payoneer account and complete the following steps.
   1. Payoneer prompts payees to select what they would like to do. Under "Continue to Account Home", the payee clicks "GO".
      
   2. In the menu bar, the payee clicks "Receive" and selects "Global Payment Service."
      
   3. The Global Payment Service screen displays the payee's Payoneer bank account details. These details were created by Payoneer. Payees need to use these details to receive payments from Tipalti.
      
5. Payees complete their personal and payment information in the iFrame/ Supplier Hub. This dashboard is not the Payoneer dashboard. It is the dashboard that the payer provided for collecting payees' details and payment methods.
   1. The payee logs into their account and clicks the "Payment Details" tab on the left side of the screen.
   2. On the "Address" page, personal information needs to be completed ("Phone Number" and "Middle Name" fields are optional). When done, the payee clicks "Next".
      
   3. On the "Payment Method" page, in the "Payment Method" field, the payee must click the dropdown arrow and select "Direct Deposit/ ACH".
      The remaining fields on-screen need to be completed using the bank account details as shown in the payee's Payoneer account (refer to step 4c above).
      
   4. If the payer is collecting tax forms, payees need to complete the "Tax Forms" page. Otherwise, they are all done. When payees' payments are loaded to Tipalti, they receive the payment in their Payoneer bank account (payees need to access Payoneer to withdraw the funds).