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  1. Tipalti
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Articles in this section

  • Submit payments
  • Schedule payments
  • Manage payments
  • Understanding payment statuses
  • Payment methods coverage - US & ROW
  • Payment methods coverage - UK & EU
  • Payment methods coverage - Canada
  • Payment error codes defined
  • Managing unsuccessful payments

Schedule payments

Required user roles: Finance manager or Finance approver
Or custom roles that include permissions: View payments and Submit payments

Scheduling payments streamlines your finance operations, ensures timely transactions, enhances control over deliveries, and reduces the risk of payments arriving too early or too late. There are a number of ways to schedule payments with Tipalti, including:

  • Multiple payments via a CSV file
  • Individual payment (for Mass Payment customers only)
  • Paying bills on a specific date
  • Set payment received date
  • Payment batches via REST API (Go to Developer Docs)

Schedule payments via file upload

From the Add payments screen in the Tipalti Hub, when uploading a payment file, you can schedule payments based on Departure date or Arrival date by including a scheduleType column in your CSV file.

  • Departure date is the date the payment will be submitted and start processing.
  • Arrival date is the estimated date that the payment will arrive to the payee.
  • Scheduled payments are not adjusted for international banking holidays.
  • Scheduled payments by estimated arrival date via Check or REST API are not supported.

To schedule a batch of payments via a CSV file:

  1. Prepare the payment file to include the column scheduleType. To learn more about preparing the CSV with the correct data, go to Payment file.
    In the row of the payment you want to schedule, under the scheduleType column, enter either 'Departure' or 'Arrival'. Under the scheduleDate column, enter the desired date in the following format: MM/DD/YYYY.
    Go to Add payments in the Tipalti Hub. 
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  2. Upload your payments file.
  3. Once uploaded, your scheduled payment will be displayed on the Payments summary screen, which shows the payment batch information, including the new payment type and the Scheduled or Estimated arrival date. The Funding date column indicates the date by which you must have available funds for the payment to be sent on time.
    Description

Scheduled payments set to arrive within the next 4 days will be sent as immediate payments.

Validating the payment file: After a payment file is uploaded, it is validated, which is a check the system performs to ensure the file has been prepared correctly. Once the file has been validated, you see the amount of funds required for the payment. Compare the required funds to the balance currently available in the various payment accounts.

Schedule an individual payment

To schedule an individual payment:

  1. Go to Payments > Add payments.
  2. In Individual payment, click Add payment.
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  3. Select the Payee name/ IDAP, amount, and currency of the payment you want to add.
  4. Select whether to Pay immediately or to Schedule a payment.
  5. Select the date you wish to submit the payment.
  6. Click Next and fill in the instruction information.
  7. When done, click Add payment.

Individual payments are currently only supported for Mass Payment payers.

Pay bills on specific date

When your bills reach the Pending payment tab, several options are available to help you prepare them for payment, including the option to pay on a specific date. For more information on preparing and paying bills, go to Pay bills.

If you have self-billing enabled, you can also pay the generated bill on a specific date. For more information on generating digital bills, go to Self-billing.

To schedule bills to be paid on a specific date:

  1. Go to Bills > Pending payment tab, click on the three dots menu, and Pay bill.
    Description
  2. In the dialogue, you can select whether to:
    • Pay bill based on payment cycle (based on the payment cycle of each payee or due date). For more info on defining payment terms and due dates, go to Bills settings.
    • Pay bill on a specific date.
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  3. If you selected a specific date to pay the bill, click Prepare payments.
  4. On the payment summary screen, under Payment Instructions, the Status column displays Scheduled , and the Scheduled for column shows the date you specified.
    Description

Set payment received date

When paying bills, you can set the date you want the payment to reach the payee. Tipalti automatically calculates when the payment needs to be sent based on the payment method, destination country, and processing time — no manual back-calculation needed.

To pay a bill by payment received date:

  1. Go to Bills > Pending payment tab and select the bill you want to pay.
  2. Click Pay bill.
  3. In the Schedule payments dialog, under When?, select Set payment received date.

    Description

  4. Enter the date you want the payment to arrive.
  5. Click Prepare payments.

To avoid delays, fund your account 5 business days in advance.

Track scheduled payments

After payments have been uploaded, added, or submitted in the Tipalti Hub, you can view payment batches in the Manage payments screen. For more info, go to Managing payments.

From here, you can track and filter scheduled payments. Simply click on a payment in the list, and open the payment details side panel, where you’ll see the Scheduled date or Estimated arrival date.

Description

Cancel scheduled payments

If you submitted a scheduled payment and it has not yet been paid, you can cancel the payment if needed.

  1. Go to Payments > Manage payments. All past executed payment groups are displayed.
  2. Locate the payment batch that contains the payment you wish to cancel.
  3. Click the payment batch row to access the separate payment orders in that group.
  4. Find the scheduled payment order. At the end of the payment order row, click the three dots menu and select Cancel payment.
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  5. A dialog displays. To confirm, click Cancel payment.

Common questions

How does funding work for scheduled payments?

Scheduled payments by the estimated arrival date have a ‘Funding date’ column in the Payment summary table, which indicates the date when the payer must have available funds for the payment to be sent. If there are insufficient funds in your Tipalti account before a scheduled payment, you’ll be notified via email to add more funds.

In the Tipalti Hub, for each payer account, you can view the total funds required to cover all payments (including payments awaiting approval and scheduled payments). To learn more, go to Funds overview.

Are payees checked for payability before scheduled payments?

For scheduled batch payments, Tipalti’s payability check is not applied immediately and ‘Payable’ is not shown on the Payments summary screen. If the payee is unpayable, both the payee and your payer admin will be notified by email with the failed reason.

Once processed, successful payments are marked ‘Submitted’ and unsuccessful payments are marked ‘Deferred’, ‘Deferred (Internal)’ or ‘Pending Funds’ depending on your Tipalti configuration. For more, go to Payment error codes.

Do I get notified when scheduled payments are submitted?

Yes, depending on your roles and permissions, you’ll get notified when the payment is submitted or if the scheduled payment was submitted but the payee is unpayable. To learn more, go to Email notifications.

Can I auto-schedule bills to be paid?

Yes, with auto-schedule enabled, calculation of the pay date (which is based on the payee payment terms and payer payment cycle) is triggered automatically. You can enable auto-schedule on the Administration tab in the Tipalti Hub. To learn more, go to Auto-schedule payments.

Related articles

Submitting payments
Payment file format
Managing payments
Payment FAQs

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