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      • View funds required
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        • Currency cutoffs and validations
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      • Search payee information
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      • Managing your payees
      • Documents review
    • Taxation  
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      • Tax form expiration
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        • Withholding rates
        • Income types
        • Tax form and entity types
      • Certificate of No US Activities
      • Additional documents
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    • Procurement  
      • System overview
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        • Upload and match a dropship invoice
    • Bills  
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      • Add invoices
      • Manage bills
      • Add comments and files to bills
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      • Bill statuses
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      • Get started
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      • Manage and approve expenses
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Articles in this section

  • Manage custom fields
  • Team management
  • User roles
  • User permissions
  • Admin settings
  • Expenses settings
  • Import files
  • Account billing

User permissions

Each user permission enables particular Tipalti Hub functionality. Users can be assigned to one or more permissions. If users have multiple accounts, different permissions can be assigned to the same user for each account. To find out which permissions you have been assigned, contact your designated user with the Payer Administration role.

  • We're gradually replacing individual user permissions with predefined roles in Team management, which is being rolled out throughout 2026. To learn about the User roles for teams, see User roles.
  • If you exceeded the number of users you purchased, you will be charged for each additional user beyond the number originally stipulated in your contract. Note that users with only bill approver permissions are free of charge.

Select a section listed below to reveal the required user permissions, descriptions of the actions you can perform with each permission, and links to the relevant topics.

Payments

Permission

Action

Topic

Approve Payment
  • Enables the user to approve or decline a payment file uploaded to the Tipalti Hub
  • Users receive email notifications of payments submitted that need approval.
  • Submit payment instructions
  • View payment history
Convert Funds Allows the user to convert funds in Tipalti to a different currency Fund Multi-FX accounts
Submit Payment

Allows the user to:

  • Upload payment files
  • Submit payments to Tipalti for processing.
  • Submit payment instructions
  • Pay bills
Update Payment Enables the user to update/ change payment files already uploaded to the Tipalti Hub Cancel scheduled payments
View Balance
  • Displays the current balance in the various accounts configured
  • Allows the user to generate:
    • Reconciliation reports
    • Account Statement reports (also requires View Payments role)
  • Submit payments
  • Reconciliation report
  • Account statement report
View Payments
  • Displays the "Payments" tab
  • Allows the user to generate:
    • Reconciliation reports
    • 1099 Preparation reports
    • 1042-S Preparation reports
    • Payment Details reports
    • Account Statement reports (also requires View Balance role)
  • Submit payments
  • Reconciliation report
  • 1099 preparation report
  • 1042-s preparation report
  • Payment details report
  • Account statement report
Payees

Permission

Action

Topic

Add Payee

Allows the user to:

  • Add payees to the Supplier Hub and Tipalti Hub
  • Send existing payees an invite to register in the Supplier Hub
  • Reset the payee's login email for the Supplier Hub
  • Manage Supplier Hub payees
  • Import center
  • Send existing payee an invite to register
  • Reset Supplier Hub login email
Payee Payment Details Administrator If the payee is already registered with the Supplier Hub, this role allows the user to update payee payment details by logging into the Supplier Hub as the payee. Log into Supplier Hub as the payee
Payee Reviewer Enables the user to review, approve, request an update, and decline payee details that have been entered in the iFrame or Supplier Hub Find payees pending review
Update Payee

Allows the user to:

  • Update payee tax information and settings related to transactions, payments , and invoice approvals
  • Manually submit signed payee W-9 tax forms to Tipalti on behalf of the payee
  • Reset payee passwords and 2FA, and update payee information, such as email address, preferred entity, and name and company of payees registered in the Supplier Hub
  • Block/ unblock and suspend/ unsuspend a payee from the payee record
  • Update payee tax information
  • Manage payee status & settings
  • Manually submit signed payee W-9 tax forms to Tipalti
  • Reset payee password
  • Reset Supplier Hub 2FA
  • Update payee information
  • Block/ unblock, suspend/ unsuspend or close payee
Update Payee Payment Details If the payee has not yet registered with the Supplier Hub, this role allows the user to update payee payment details by logging into the Supplier Hub on behalf of the payee. Log into Supplier Hub as the payee
View Payees
  • Displays the "Payees" tab
  • Allows the user to generate Payee List reports
  • Search payee information
  • Manage Supplier Hub payees
  • Payee list report
View Secure Details Displays payee payment information (e.g., bank account number, routing number, etc.) and other secure details, such as Social Security Number and tax and VAT numbers, which would otherwise be masked by asterisks
  • Search payee information
  • Find payee payment method
  • Find payee tax information
  • 1099 preparation report
  • 1042-s preparation report
Bills

Use these permissions to manage who can view, process, approve, and maintain bills in Tipalti. Assign roles based on day-to-day AP workflows—invoice intake, approvals, PO matching, and payment preparation.

Permission

Action

Topic

Approval Management

Allows the user to:

  • Approve bills on behalf of the designated approver
  • Retract approved bills
  • Manually route bills for PO matching
  • Send bills for approval without PO matching
  • Approve bill on behalf
  • Retract approval
  • Manual routing
  • Send bill for approval without PO matching
Bill Approver
  • Allows the user to:
    • Approve bills through the Tipalti Hub or Approver Dashboard
    • Assign GL accounts to bills
    • Send bills back to AP
  • Users receive a daily email informing them of all bills pending approval.
  • Approve bills
  • Review and approve bill
  • Send bills back to AP
Edit Bill Post-Approval Allows the user to edit bills after being approved Allow post-approval editing
Manage Bill Approvers Enables the user to create new bill approvers Add new bill approvers
Mark Bills as Non-duplicates Allows the user to mark, as non-duplicates, bills that were marked by the system as potential duplicates Mark bill as non-duplicate
New Bill Notification Users receive an email for every newly created bill —
Non-PO Line Approver
  • Enables the user to approve or unapprove non-PO bill lines
  • This role only applies to PO matching.
Approve or unapprove non-PO bill lines
Process Bills

Allows the user to:

  • Add bills
  • Review and update bills, and define bill approvers
  • Process bills manually
  • Send reminders to approvers and payees
  • Cancel bill approval requests and payee approval/ invoice requests
  • Delete or dispute (and undo delete, undo dispute) bills
  • Prepare bill payments
  • Mark bills as paid manually
  • Mark/ unmark bills as "Hold payment"
  • Link bills with purchase orders
  • Reconcile PO matching exceptions
  • Allocate bill amounts to PO lines
  • Add invoices
  • Review bill
  • Process bill manually
  • Send a reminder
  • Cancel request
  • Delete bills
  • Dispute bill
  • Undo delete of a bill
  • Undo dispute of a bill
  • Pay bills
  • Mark bill as paid manually
  • Mark bill as "Hold payment"
  • Reconcile matching exceptions
  • PO lines allocation subtab
Release Bills

Allows the user to:

  • Release self-billing invoices for internal approval or payee approval/ invoice
  • Mark invoices as approved by the payee or received from the payee
  • Post-review of bill
  • Release bills
  • Mark invoice as approved/ received
View Bills
  • Displays the "Bills" tab
  • Allows the user to:
    • View bills
    • Download invoices
    • Generate Bill Details and Bill Payment Details reports
  • Bills
  • Self-billing
  • Download invoice
  • Bill details report
  • Payment details report
Documents

Permission

Action

Topic

Documents Approval
  • Enables the user to approve general documents that are required from the payee, such as ID, tax forms and company certificates
  • The user receives an email notification when a document is uploaded by the payee.
  • Find payee documentation
  • Documents

 

View Documents
  • Displays the "Documents" tab
  • Displays the Payees > Documents subtab
  • Allows the user to download and view documents, such as ID, tax forms and company certificates that the payee uploaded to the iFrame or Supplier Hub
  • Find payee documentation
  • Documents
Taxation

Permission

Action

Topic

Tax Notifications Allows the user to receive notification of taxation cases (e.g., when the maximum withholding amount is reached) —
Cards & Expenses

Permission

Action

Topic

Create Cards Allows the user to create new cards, update/ cancel existing ones Manage cards
View Cards Displays the "Cards" tab
  • Tipalti cards
  • View cards
Process Transactions Allows the user to update the transactions and mark them as complete Process Transactions
Expenses Admin Gain access to the Expenses tab to manage the company's expenses Manage Expenses
View Expenses Settings Manage Expenses settings for the company Manage Expenses
General

Permission

Action

Topic

Account Billing
  • Displays "Account Billing" in the menu bar on the "Administration" tab
  • Allows the user to view payer and payee fee schedules, and download Tipalti invoices
Account billing
App Monitoring Operator Allows the user to access the "Integrations" tab and retry syncing failed records Integrations
File Integration Operator

Allows the user to:

  • Access the "File export" screen on the "Integrations" tab to download payment, payee, bill, and vendor credit records
  • Access the "File import" screen on the "Integrations" tab to upload purchase orders, receipts (GRNs), GL accounts, custom field values, payment terms, units, and tax codes via standard and auto-sync
  • Access the "File integration" screen on the "Administration" tab to configure the "Auto sync settings" (relevant for auto sync users only)
  • File import
  • File export
  • Configure import settings
  • Configure export settings
  • Auto-sync import workflows
  • Import files: Standard sync
  • Export files: Standard sync
Edit Templates
  • Displays the Administration > Communication subtab
  • Allows the user to edit the layout and content of all payee email communications that Tipalti sends on behalf of the payer

Edit templates

Manage Integrations
  • Allows the user to manage all 3rd-party app integrations
  • Provides the same access as users with the Technical role
  • Tipalti Apps documentation
  • 3rd-Party App Integration
Payer Administration
  • Displays the "Administration" tab and all its subtabs
  • Allows the user to:
    • Manage Tipalti Hub users
    • View company contact details
    • Configure email notifications
    • View and retry app sync events
    • Configure bill settings
    • Reset 2FA verification
    • Close payee accounts
    • Cancel unclaimed PayPal payments before month end
    • Import new payees
    • Import blocked/ suspended payees lists
    • Customize bill lists
    • Import GL accounts
    • Log in as payee (for registered payees)
    • Edit bill field settings
  • The user with this role is notified of changes made by any other user.
  • Administrative operations
  • Import center
  • Bill lists
  • Import GL account list
Risk Management
  • Displays the "Detect" tab
  • Displays the Payees > Detect info subtab
  • Allows the user to:
    • Review and resolve risk cases
    • Import blocked/ suspended payees lists
    • Generate Blocked and Suspended Payees reports
    • Block/ unblock and suspend/ unsuspend a payee from the payee record
  • Detect
  • Find payee risk information
  • Import center
  • Blocked and suspended payees report
  • Block/ unblock, suspend/ unsuspend or close payee
Technical

Allows the user to:

  • Configure IPN/Webhook integrations
  • Generate and manage API keys
  • Manage custom fields
  • Configure IPNs/Webhooks
  • Configure security features
  • Manage custom fields
Expenses Admin Allows the user to configure Expenses settings
  • Manage custom fields
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