Log in to the Tipalti Hub
Log in to the Tipalti Hub from the Payer Login screen and navigate between multiple accounts.
Payer Login screen
- The Tipalti Hub supports the latest 5 versions of these browsers: Chrome, Edge, Firefox, Safari, IOS Safari, and Opera.
- Internet Explorer is not supported. Older browser versions may not be fully compatible, this is to ensure optimal performance and security
- Once logged in, you'll either land on Home for employees or Home for finance, depending on your user role.
Access the Payer Login Screen
There are 2 ways to access the Payer Login screen:
- Go to the Tipalti company website (www.tipalti.com) and click Log In in the menu bar.
- Use this URL: hub.tipalti.com
Tipalti Hub login
You can log into the Tipalti Hub using a username and password (2-step login) or single sign-on (SSO).
Two-step login
Follow these steps to log into the Tipalti Hub.
- Enter your email address.
- Enter your password.
In step 1 above, the Remember me check box is pre-selected so that next time you log in, you only need to enter your password. Tipalti "remembers" you for 1 month, unless cookies are cleared.
SSO login
On the login page, click Continue with single sign-on (SSO) to log in using SSO.
The SSO option only displays if your payer has set it up with Tipalti. To set up SSO, see SSO providers in our Tipalti apps documentation.
Passwords
Create your password
Your password must have at least one uppercase, one lowercase and one digit for a minimum of 8 characters.
Passwords expire 90 days from first use and new passwords cannot be one of the last five passwords used. If you attempt to log into the Tipalti Hub and your password has expired, you are redirected to a screen where you can create a new password.
Recover your password
To recover a lost or forgotten password, click Forgot your password? on the Login screen. Enter your email address associated with your Tipalti account and click Validate email. A message advises you to check for an email that contains a link to reset your password and if the email does not appear within a few minutes, to contact our Support Team. Clicking the link in the email directs you to one of the security questions you set up when you first logged into Tipalti.
The link in the email is valid for 24 hours. If the link has expired, you can resend it. If there are other issues with the link, please submit a ticket to our Support Team.
Multiple accounts
Payers may use multiple accounts in the Tipalti Hub, if needed. For example, one business unit may handle payee payments very differently than another unit handles partner payments.
To navigate between accounts in the Tipalti Hub:
- In the top right corner, click the account name beside your profile.
- Select the desired account from the dropdown menu.
Your profile settings
You can view your profile settings by clicking your profile photo in the top right corner and then if you're an AP German-speaking customer or a Procurement customer, click Profile settings. Depending on your account setup, you can set your profile according to your preferences.
In Profile settings:
- AP German-speaking customers can change their language preference from English to German or vice versa.
- Procurement customers can set their out-of-office settings to assign approvals to a team member while they're away, manage their shipping addresses, and connect to Slack to approve or reject purchase requests from there. View Profile settings for Enhanced Procurement.