Payments workflow
- Navigate to the Royalties page by clicking the crown icon.
- From the Payments section, click Ready to Pay, which displays all unpaid balances that can be paid to the artists/payees.
- Check the boxes of item of what you would like to pay. You can pay one single payment or select multiple payments.
- Click Review & Pay.
- Confirm the Payment Amount.
- Enter the Process Date. By default, this lists the current date. The payment can be scheduled for a future date as well by clicking the Calendar icon.
- Enter the subject of the payment.
- Enter any notes.
- Click Send Payment.
- If payment approvals are enabled in Tipalti, navigate to the Payment History page and approve the payment group.
- To resend any payments that are not paid successfully (i.e. deferred or rejected payments), navigate to the Royalties page by clicking the crown icon.
- Click Transactions. This page can be filtered to show only returned payments by selecting Returned.
- Click the vertical ellipsis next to the payment you want to resubmit to Tipalti.
- Click Retry to resend the payment request. This generates a unique reference code for this payment.
- If payment approvals are enabled in Tipalti, navigate to the Payment History page and approve the payment group.
- Payment statuses update in Revelator on the Transactions page. Statuses are as follows: Pending, Paid, Returned.
Below is an example of a successful payment.
The status of payments can also be found directly by the artist from within their Artist Portal.