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  1. Tipalti
  2. User guide
  3. Tipalti Expenses

Articles in this section

  • Expenses overview
  • Get started
  • Create and submit expenses
  • Manage and approve expenses
  • Build expense approval workflows
  • Reimburse expenses
  • Connect and manage your corporate cards

Connect and manage your corporate cards

This article is about connecting and managing 3rd-party corporate cards to use with Tipalti Expenses. For cards issued by Tipalti, go to Tipalti Cards.

Overview

A corporate card is a company-issued payment card (physical or virtual) used by employees to make business purchases. In Tipalti Expenses, corporate card spend can come from either:

  • 3rd‑party corporate cards (issued by a provider other than Tipalti): Your Tipalti admin connects the provider’s transaction feed to Tipalti Expenses so card charges can be reviewed and submitted inside the normal Expenses workflow.
  • Tipalti Expense Cards (issued by Tipalti): Easy setup and seamless integration with Tipalti, providing customized cost controls and detailed spending insights.

When your company connects corporate cards to Tipalti Expenses, 3rd‑party card charges appear alongside other expenses so employees can review, upload receipts, code, and submit card spend through the same workflow as other expenses.

The Tipalti Support team can set up the Tipalti Hub to import your corporate credit card transactions from Visa, MasterCard, and American Express. This brings your external cards into the Tipalti Hub and allows them to sync to your ERP as part of your Expenses workflow.

 

Connect corporate cards

To connect, ensure you have a corporate card, not a business card.

Before you start, we recommend confirming with your bank that they can enable a card feed according to the guidelines below.

Select your corporate card below to see the instructions on how to connect your corporate card with Tipalti.

Connect your corporate American Express cards

To connect your American Express (Amex) corporate credit card:

  1. Ask your Tipalti rep to send you the following forms:
    • Amex SFTP Information Exchange form
    • Amex Global Data Transfer form
  2. Send the following to your Tipalti rep:
    • The completed Amex SFTP Information Exchange form.
    • The completed Amex Global Data Transfer form.
    • The bank account number to which you want to link all the corporate transactions.

      Tipalti uses this information to sync transactions with your ERP.

    • The details of the bank that issued the cards, also known as the card issuer.

What happens next?

When Tipalti receives the completed forms and account information, our Support team connects your Tipalti Expenses account to your Amex credit card. This process takes about three business days to connect and set up.

Once connected, Tipalti emails you to confirm that the card is connected to your Tipalti Expenses account and ready to assign.

Connect your corporate MasterCards

To connect your corporate credit MasterCards:

  1. Ask your bank to send a Common Data File (CDF) to Tipalti through their MasterCard SmartData Portal.
    • Your bank can send the CDF by finding Tipalti in the MasterCard online portal.
    • When sent, the bank emails you a distribution ID.

      Optional: Ask them to provide the date of the earliest transactions you require in the feed.
  2. Send the following to your Tipalti Customer Success Manager:
    • The email with the distribution ID
    • The bank account details to which you want to link the transactions.
    • Tipalti uses this information to sync transactions with your ERP.

What happens next?

When Tipalti receives the distribution ID and account information, our Support Team connects your Tipalti Expenses account to your corporate credit MasterCard.

Once connected, Tipalti emails you to confirm that the card is connected to your Tipalti Expenses account and ready to assign.

Connect your Visa corporate credit cards

To connect your Visa corporate credit cards:

  1. Ask your bank to send a Visa Commercial File (VCF) feed to Tipalti through Visa Commercial Data Solutions platform. 
    • Your bank can send the VCF by finding Tipalti in the Visa Commercial Data Solutions platform.
    • When sent, the bank emails you a distribution ID.

      Optional: Ask them to provide the date of the earliest transactions you require in the feed.
  2. Send the following to your Tipalti Customer Success Manager:
    • The email with the distribution ID
    • The bank account details to which you want to link the transactions
    • Tipalti uses this information to sync transactions with your ERP.
    • The details of the bank that issued the card, also known as the card issuer.

What happens next?

When Tipalti receives the distribution ID and account information, our Support Team connects your Tipalti Expenses account to your corporate Visa credit card.

Once connected, Tipalti emails you to confirm that the card is connected to your Tipalti Expenses account and ready to assign.

Assign corporate cards

Your organization's finance manager (or any user with permission to 'Create cards') must assign each card to a specific cardholder before transactions can appear in Tipalti.

Once connected, 3rd-party corporate cards will show in the Cards tab, labelled as 3RD PARTY and require assignment. 

Description

To assign corporate cards:

  1. Go to Cards > Manage cards.
  2. Click on any unassigned card and Click to assign.
  3. In the side panel, fill in the Card details including Cardholder, Budget owner, and Payer entity.
  4. Click Assign. Transactions will show as soon as cards are assigned to cardholders; the cardholder will also see relevant transactions in their Tipalti Hub Home.

Filter and view corporate cards 

To filter and view only 3rd-party cards in the Tipalti Hub:

  1. Go to Cards > Active Cards subtab.

  2. Click on Card type filter, and select External issuer.

  3. The list of cards will be filtered to show only 3rd-party corporate cards for that entity.

    Description

Alternatively, you can click on Issuer to filter and select the specific 3rd-party issuer that you’d like to view and manage cards.

Under Cards, your 3rd-party corporate card expenses appear under the Expense card transactions subtab.

To remove a 3rd-party card from the Tipalti Hub, click on the three-dot menu, and Remove card. Once confirmed, the card will be hidden, while keeping previous transactions visible to support cleanup when a card is no longer needed.

Description

Common questions

Why don’t I see my corporate card expenses?

If you don’t see expected card charges in your Home or Expenses view:

  • Confirm the purchase has processed (some card transactions may not appear until they are available from the card provider). Please note that 3rd-party card transactions are synced daily to Tipalti from the previous day.
  • Contact your admin to confirm the corporate card feed is connected and your card is associated correctly.
Why can’t I submit a card transaction?

You may be missing a required field or receipt in your submission.

  • Check for required fields your finance team configured for employees
  • Attach the receipt (photo upload/attachment) and try again.
Can I bulk upload 3rd-party cards?

Yes, you can now migrate existing cards to Tipalti by sending a CSV file that contains the card details. Available for US and UK-based payers, Tipalti can create cards in bulk from a file, reducing the time required to recreate cards one by one. Contact your Tipalti rep to request the predefined CSV template.

Will I be notified about 3rd-party corporate card expenses?

Yes, cardholders may receive a daily email listing new corporate card transactions from the prior day. Use this email to quickly identify what needs a receipt, coding, or submission.

Cardholders may also receive a weekly reminder for transactions that are still waiting on employee review.

Email notifications may vary depending on your organization’s settings.

Description

How do I submit expenses from 3rd-party cards?

When you are using a 3rd-party corporate card connected to Tipalti, your expenses will automatically show in the Tipalti Hub Home and mobile app, awaiting your review to submit. From here, you can fill in any missing details, add receipts, and submit expenses in the same way as regular expenses. For more information, go to Create and submit expenses.

After an expense transaction is approved and completed, it syncs to your ERP like any other Tipalti Expenses transaction.

How are expenses from 3rd-party cards approved?

Expenses made on a 3rd-party external issuer can be reviewed, approved, or rejected in the Tipalti Hub in the same way as regular expenses. For more information, go to Manage and approve expenses.

Related articles

Tipalti Cards
Card FAQs
Create and submit expenses

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