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  1. Tipalti
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Articles in this section

  • Add, import, and invite payees
  • Search payee information
  • Manage payee status and settings
  • Managing your payees

Add, import, and invite payees

Required user roles: Finance manager or AP processor
Or custom roles with permissions: Add payees, View secure details (for sensitive info), or Update payee.

This article covers adding, importing, and inviting payees. To learn how to onboard payees so they're ready to get paid, go to iFrame / Supplier Hub. To review and manage payees, go to Manage payee status.

Overview

What are payees?

DescriptionA payee is the company or individual you pay. Payees (also called suppliers) can be added, saved, managed, updated, and associated with relevant POs, invoices, bills, and payments.

You can create and manage payees directly in the Tipalti Hub, bring payees in through integrations (file import or REST API), or directly via an iFrame embedded in your site. 

After a payee exists in Tipalti, you can invite them to complete their setup in the Supplier Hub (or iFrame) so they can provide any remaining required onboarding information. 

Supplier Hub and iFrame

Onboarding and managing payees in Tipalti can be done through different methods tailored to your business needs. Tipalti supports two primary options to integrate payee onboarding:

Method

Description

Best for

iFrame Integrates directly with your site, allowing payees to onboard via a familiar interface. Embedding in your existing system for managing payees.
Supplier Hub
 
A dedicated portal, where payees can manage their onboarding and ongoing information. If you do not have an existing hub for your suppliers or payees.

Import multiple payees

If you want to bulk import payees (especially useful during initial onboarding), Tipalti supports importing payee information (such as payee name, address, and some payment details) via File import or REST API (to automate the process of adding large numbers of payees). Bulk imports can be used to add new payees or update existing payees.

With the File integration tool, you can standard sync or automatically import data from your ERP to Tipalti (your Tipalti implementation determines what’s configured and how often it runs). Your Tipalti rep can bulk send email invitations to register for your Supplier Hub/ iFrame.

In the CSV file, you can also indicate Yes or No if the payee should receive an automated invitation to the Supplier Hub when the import process is completed. 

You can import payees with payment methods (via REST API and File Import) to streamline the payee onboarding process. To learn which payee fields and payment methods can be imported, go to Payees template.

Description

To import a CSV file of your payees:

  1. Log in to Tipalti Hub and click Integrations > File import in the left menu.
  2. Click Import (top right) and select Payee from the object dropdown menu.
  3. Use the available templates to prepare your import file. 
  4. You can drag and drop your file or Upload a file.
  5. If validation is successful, click Import to complete the import.
  6. View the imported file status in the File import table.

indicates that the files were imported successfully

indicates that the files failed to import

indicates that the files were partially successfully imported

Click on the (i) tooltip to view the reason for a failed import. Once the file is fixed, upload again.

DescriptionUsers with the technical admin role can also import payees via Administration > Import center. For more, go to Import center

  • Maximum file size: 20 MB (approximately 20,000 payees).
  • After import, payees are required to enter their tax info and agree to the terms and conditions in the iFrame / Supplier Hub.
  • Not all payment methods can be imported automatically (e.g., Wire transfers require the payee to be onboarded).

Tipalti provides a Create Payee REST API that creates a new payee using your request body data and returns the newly created payee information. You can also use the REST API to trigger invites to newly-created payees based on their payee ID. For more info, go to our Dev docs.

Tipalti also supports importing new payees with local bank transfers via REST API to reduce manual entry in iFrame / Supplier Hub. To enable, contact your Tipalti rep.


Add a new payee

You can manually add a new payee via the Tipalti Hub in a number of ways, depending on your setup. When you add a payee in Tipalti Hub, you can also invite them to join the Supplier Hub / iFrame. Once the payee registers with Supplier Hub/ iFrame, you can process payments to them through Tipalti.

All payees added by any method are centralized and displayed in the Payees tab, where you can track their status (Active, Pending, Suspended, Blocked). You can also ask Tipalti’s AI Assistant for lists of payees.

Description

  1. Log in to Tipalti Hub and click Payees in the left menu.
  2. Click + Add new (top right) and complete the following fields, (see Payee field limitations).
  3. Provide the Payee ID
    You can leave this blank, and Tipalti can generate the ID for you. 
    If you want to enter the ID yourself, turn on Enter ID myself, then enter the ID.
  4. Enter the basic Payee details
    • Select the Payee type (Company or Individual).
    • Enter the payee’s first and last name. This should match their account details for individuals.
    • Enter the payee’s email (this will be used for communications from Tipalti).
    • To invite them to register in Supplier Hub, select Invite to Supplier Hub.
  5. Enter Payee setup (for advanced)
    • Select the company entity they’re associated with. This allows you to set entity-specific communications, tax flows, and more for the payee.
    • Select the default AP account.
    • Select their preferred language, where supported content, such as customized emails or templates, will be displayed in their language.
    • If you already have the payee’s tax forms, select I already have the payee’s tax forms (so they won’t have to provide them during onboarding). You can enter a payee's tax form on their behalf. For more, go to Manage actions for a payee.

Description
Payee email and name fields (first/last or company) are optional in Payee details in the Tipalti Hub. But an email is required to send an invite to the Supplier Hub.

After you add the payee, they still need to complete the required onboarding steps to become payable. For more information, go to Supplier Hub/ iFrame.

To send an automated invite email to a payee to register for the Supplier Hub, select the Invite to Supplier Hub checkbox. If not, you’ll need to either manually send invites to payees or register on behalf of the payee.

You can also create a payee when reviewing an invoice:

  • Go to Bills and click on an invoice to open the invoice review screen.
  • Click on the Payee field and + Add new payee from there.

Then complete the same payee fields as described from the Payees tab.

DescriptionIf you need to capture additional payee information beyond the standard fields, you can configure custom fields in Administration > General. For more information, go to Manage custom fields.

For Mass Payments only, if you have an integrated iFrame with Tipalti, your new payees can register directly on your site or existing payment flows. An IDAP (unique payee ID) is generated for each new payee. For more on configuring an iFrame, go to Dev Docs

Description

From Cards

If you have Cards enabled, you can also add payees via Cards > Manage cards tab. 
When you click Add new card, click in the Payee field in the dialog and then + Add button.
In the Create payee dialog, fill in the relevant details, and once added, the payee will be created. For more info, go to Manage cards.
Description


From Procurement

If you have Enhanced Procurement enabled, you can add a new vendor when Creating a purchase request. When a new vendor is created as part of the request, they’re immediately created as a payee in Tipalti. If your setup syncs payees from Tipalti to an ERP, the payee will sync immediately to the ERP. However, the payee only receives an invitation to the Supplier Hub after the request is approved or once they complete the ‘Business info collection’ step. For more, go to Vendor registration.

Description


Register for a payee

If some payees or vendors don’t want to go through the regular registration and onboarding workflow, you can do it for them by logging into Supplier Hub as the payee.

  1. Add the payee as outlined above.
  2. Once added, go to the payee details.
  3. Click Actions > Log in as payee.
  4. Enter the relevant payee information on their behalf.

For more information, go to Manage actions for a payee.


Send invites to payees

When adding a payee in Tipalti Hub, you can invite them to register in Supplier Hub by selecting Invite to Supplier Hub checkbox and providing their email address. You can also send invites to payees after they’ve been created.

Description

To send an invite to a payee.

  1. Search for the payee.
  2. At the top right, click the 3-dot menu and select Invite to Supplier Hub.
  3. You can send invitations via email or by copying a shareable link. A unique link is generated for each payee, with their email pre-filled in the registration form.

Description

If the payee doesn’t register right away, Tipalti sends up to 5 reminders over the next 30 days:

  1. 1st reminder: 3 days after the invite
  2. 2nd reminder: 3 days later
  3. 3rd reminder: 7 days later
  4. 4th reminder: 7 days later
  5. 5th reminder: 7 days later

The last registration link is valid for 30 days. If the payee still hasn't registered, you can send another invite, and the auto-reminder cycle restarts. 

If the payee has already created a password in the Supplier Hub / iFrame, then the payee is considered registered. You won’t be able to send the payee a new invite to register. You can check a payee’s registration status in the General section.

Description


Track payees with AI

After adding or importing payees, you can ask Tipalti AI for details and lists of payees, saving time searching and generating reports. For example, you could ask Tipalti AI about the number of active payees or payees registered in a specific country. 

For more on how to use Tipali AI, go to Ask the assistant.

Description

Common questions

Can I send an invite to an existing payee to register?

You can invite payees during creation by selecting Invite to Supplier Hub. If a payee doesn’t register, they receive reminder emails, and if they still haven’t registered, you can send another invite. If a payee has already set a password, they’re considered registered. If you want to change their details, you can either update the payee’s details or add them as a new payee.

Can I customize the invitation email sent to payees?

Yes, you can edit templates of automated emails that Tipalti sends on your behalf to your payees. For more information, go to Edit and customize templates.

What is ‘payability’?

A payee is typically considered payable only after they complete the required onboarding requirements. Even if a payee is created or imported, they may still need to complete the required steps before becoming payable:

  • Providing required tax information and documents
  • Agreeing to terms and conditions in Supplier Hub or iFrame.
Can I import all payment methods?

No. While most payment methods are supported via import, not all payment methods can be imported automatically; some (like Wire Transfer) require the payee to onboard.

Do EU payees need to be verified and matched before payment?

Payees in the EU are automatically verified when a new payee enters their bank details in the Supplier Hub / iFrame. For more information, go to Verification of payee.

How do I reset the payee’s password, email, and 2FA?

If a payee is having issues with their login, you can reset a payee’s password, email, and two-factor authorization.  For more information, go to How to update payee phone numbers and reset 2FA.

Can payees be synced automatically from the ERP integration?

Yes, in prebuilt integrations, Tipalti supports the initial sync of payees (also called vendors, suppliers, recipients) from the ERP to Tipalti, as well as ongoing sync of payees. 

After syncing, you can either manually send new payees invites, import a CSV indicating if the payee should receive an invitation to the Supplier Hub, or request your Tipalti rep to send bulk invites to register for the Supplier Hub.

Tipalti also supports updates of payees that were already synced (for NetSuite, Intacct, and QBO integrations). Tipalti doesn’t support updates to payees made in BC, SAP B1, Xero, and Acumatica integrations, so after the initial sync, any updates should be made in Tipalti (and these updates will sync back to the ERP).

Related articles

Add payees tutorial video
Managing your payees
iFrame / Supplier Hub
Payees file template
Manage actions for a payee
 

 

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