Payments Workflow
- In Qlero, go to Reporting, select the Periods tab, and click + Create New Period.
- On the Overview step, select the Year and Month for the period and click Continue. Continue through the Sales Files, Costs, and Summary steps.
- A success message confirms that the period was created. Click Go Back To Periods.
- Open the period. When it shows In Final Review, click Publish Period.
- In the Publish Period modal, click Publish. Publishing sends statements to all payees in the period and creates a payment run for payees set to Self-Billing Auto.
- Go to Reporting > Payments > Payment Runs and open the payment run, which has an In Review status.
- Review the payments in the run and click Execute Payments.
- In the Execute Payments modal, click Execute.
- The payment run status changes to Processing with External Partner. Each payment shows an External reference from Tipalti and an Awaiting External Partner status. Payments are then approved and released in the Tipalti Hub.
- As Tipalti processes the payments, the Status of each payment updates automatically in Qlero (for example, Paid or Rejected).
- To resubmit a rejected payment, click the 3-dot menu on the payment row and select Retry.
- In the Retry Payments modal, click Retry. The payment is submitted to Tipalti as a new payment attempt.
- To see the full payment history, click the 3-dot menu on the payment row and select View. The Payment details modal shows each external payment attempt with its partner reference, partner status, and timestamps.